Problems with applying my unidays discount

[imgoinplaces]

Every time I try and apply my unidays discount it doesn't I'm doing what it says and still doesn't work.

[Cleoriff Level 94: Supreme · Accepted solution]

Hi @imgoinplaces

What phone have you got? The latest iPhones are currently excluded.

More advice here https://www.o2.co.uk/studentoffer

If you are actually eligible and having problems then contact customer services https://www.o2.co.uk/contactus

[imgoinplaces]

Hi there I have the Samsung 8. From what I have been reading hear I'm not the only one having problems

[MI5 Level 94: Supreme]

The S8 should be eligible.
Check to help here and make sure you're registered correctly
https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

[Cleoriff Level 94: Supreme]

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@imgoinplaces wrote:
Hi there I have the Samsung 8. From what I have been reading hear I'm not the only one having problems

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The S8 isn't excluded @imgoinplaces so if you are having problems then contact customer services. 8.00-8-30am is the best time to call. Don't use live chat.

Best of luck.

[imgoinplaces]

Cleoriff hi there got my unidays sorted just went to my nearest o2 shop and they sorted it...thanks

[Cleoriff Level 94: Supreme]

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@imgoinplaces wrote:
Cleoriff hi there got my unidays sorted just went to my nearest o2 shop and they sorted it...thanks

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Great news @imgoinplaces