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Problem

Anonymous
Not applicable

I have been invoiced but I do not know how to pay them.
Assumptions are drawn from the card.

 

 

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Cleoriff
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@AnonymousVarious ways to pay in these guidelines https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

However if you are having problems paying via any of the routes shown, then do as @Bambino says and ring customer services..

Veritas Numquam Perit

Girl in a jacket

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Bambino
Level 84: Resplendent
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@Anonymous Contact Customer Service https://www.o2.co.uk/contactus

 

Remove your phone number. This is a public forum for customers. 

 

Edit: Flagged

I DO NOT WORK FOR O2



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Message 2 of 5
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Cleoriff
Level 94: Supreme
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@AnonymousVarious ways to pay in these guidelines https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

However if you are having problems paying via any of the routes shown, then do as @Bambino says and ring customer services..

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
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MI5
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If you’ve just started a new contract a direct debit will have been set up.
Check your paperwork or with your bank.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Good evening @Anonymous! How are you doing? Please do take a look at the advice above from our members and let us know if you got all the info you needed about how to pay your bill? slight_smile

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