on 05-09-2018 11:51
05-09-2018 11:54 - edited 05-09-2018 11:56
05-09-2018 11:54 - edited 05-09-2018 11:56
Hi @Alexandra
Do you mean you are unable to pay this amount or are you querying it? Either way we have no access to your account so you need to call customer services https://www.o2.co.uk/contactus
You may want to check MY O2 to see if that helps http://www.o2.co.uk/myo2
Veritas Numquam Perit
05-09-2018 11:54 - edited 05-09-2018 11:56
05-09-2018 11:54 - edited 05-09-2018 11:56
Hi @Alexandra
Do you mean you are unable to pay this amount or are you querying it? Either way we have no access to your account so you need to call customer services https://www.o2.co.uk/contactus
You may want to check MY O2 to see if that helps http://www.o2.co.uk/myo2
Veritas Numquam Perit
on 05-09-2018 12:11
on 05-09-2018 12:11
on 06-09-2018 17:42
Hi @Alexandra, let us know if you've made any progress with this since you last posted? Any luck checking in My O2 as per @Cleoriff's advice above?