on 13-01-2022 20:28
Just had a message saying I’m getting disconnected and I need my phone as I have three kids live with my mum I need my phone for kids
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on 13-01-2022 20:34
Lots of scams going around via text messages.
You need to contact payment management to see if it's genuine and if so, what you can do.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
If it was a text from a mobile number, it is definitely a scam, as O2 don't text from a mobile.
on 13-01-2022 20:34
Lots of scams going around via text messages.
You need to contact payment management to see if it's genuine and if so, what you can do.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
If it was a text from a mobile number, it is definitely a scam, as O2 don't text from a mobile.