Hi. I bought a new Apple watch and would like to transfer my current plan from my old one but when I try to do it I get a message like the one in the video I recorded. Can you help me to fix this problem. I get this message when I try to move my current plan
Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02 mobile, quoting reference code 94
As I explained to @Marcos13 on a previous thread, you can transfer a data plan.
You need to start a new one and cancel the old one with O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Same happened to me , called o2 with nearly an hour on the phone they couldn’t resolve it . The advisor told me someone will call me back in 3 working days , I decide set as a new plan and now I have 2 sync , hopefully i would cancel one off them
As I explained to @Marcos13 on a previous thread, you can transfer a data plan.
You need to start a new one and cancel the old one with O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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