Problem still continues

[Anonymous]

I trying a lot of times, to fix my problems with O2, has and badly reception and no has my all 4G, and trying to ask my pac, no successful answer by O2.

[Cleoriff]

Hi @Anonymous If you want your PAC follow this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278

There is also a guide on checking network issues here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/1014088

[Marjo]

Hello @Anonymous! Sorry to hear you've been having problems with reception and 4G. Please do take a look at the guides linked above by our helpful member Cleoriff, as well as info on obtaining a PAC. Let us know how you're getting on?