on 25-01-2011 12:00
I dialled 4444. When was prompted to press '1' I did so, but the keypress did not seem register. There is no Enter key on the pad that comes up and I was left having to exit the whole process without topping up the credit.
Anyone else have this problem?
on 25-01-2011 23:04
Pressing 1 sends a tone to the automated service so it knows where to put your through to.
No keypads have a enter key as there is no need for them.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.
on 31-01-2011 13:21
I have contacted O2 several times about this. Their response is to suggest I pay by Direct Debit: i.e. a complete waste of time.
on 31-01-2011 14:05
It's worthwhile checking that you haven't got DTMF tones turned off or you aren't trying to press when the screen is locked. (eg the proximity sensor isn't covered with a screen protector - just an example)
on 02-02-2011 14:50
Trying to find a setting to turn DTMF tones on, so far no luck, but thanks for the suggestion.
Edited for spelling
on 03-02-2011 09:32
on 23-02-2011 17:20