Priority

[Anonymous]

I’ve had a notification from priority...I have an iPhone so it shows the little ‘1’ in a red circle.
I’ve gone into priority, can’t see any notification at all....the little red circle remains. I re-started my phone & still that little red notification.
Anyone else had this notification & how did you get rid of the little sucker?
Thanks in advance

[Anonymous]

Yes, it reappears if notifications are turned back on unfortunately.

[MI5]

One for the app team to look at then @Martin-O2 ?

[Anonymous]

I’m having this exact same problem too, cannot get rid of the red notification symbol since it appeared a few days ago.. reluctant to turn off notifications in case of missing a genuine one..

[MI5]

I guess we'll need to wait for an update from O2 before this is fixed......

[Anonymous]

Ooh how selfish am I....i’m glad it’s not just me.
I actually tried the online guru thing y’day but laughed when I was told to factory re-set WiFi, network etc & that I might get cut off from the chat & would have to set up all my passwords again....not a clue.
You guys were much more helpful! And hopefully now it’s on the radar an update will arrive with bells on 🙂

[Martin-O2]

Hey guys I've reported this issue to the Priority team! I'll update this thread once I get a response and hopefully get this sorted for you. I had a similar issue with a social media app a few years back and know how annoying it can be!! 

[Martin-O2]

I have an update on this issue! The Priority team are aware of the notification problem and are currently working on a fix. Unfortunately I don't have an ETA for when this will happen so please bear with us and I'll update this thread once I have more information. 

[MI5]

Thanks Martin.

[Cleoriff]

Good news. Thanks @Martin-O2

[Anonymous]

Happy days. Thanks 🙂