on 31-08-2010 14:14
Any news on what it will offer? I'm currently on Platinum... I've never seen the free gig tickets that were promised, but do quite like the fact that we have a separate CS team... I hope that it stays
on 01-09-2010 22:44
I don't know if you realised, but in the text and the website it says about how its designed to make it easier for Customer's to move up the level's and receive the reward's.
However they have bumped up the spending, for example Platinum which im currently on is £80/Month and over on last 4 months bill's.
It's going to be changing to a total spend of £1500 a year which works out you having to spend an average of £120/Month!!
Unless they total all contracts under one account together which I spoke to CS and they said heard nothing about them doing it I can see alot of people dropping down to Gold, as its a big jump of an extra £40 a month!.
on 02-09-2010 23:17
That can't be right, they can't be upping the bracket by £40 and lowering the free upgrade by 5 months!. Thats one of the main thing's you get with Platinum apart from the separate call centre.
on 29-09-2010 01:20
I hope this helps
on 29-09-2010 13:29
on 30-09-2010 23:45
What rubbish - I was an o2 select member then moved onto a Gold Priority member which i got to upgrade 3 months early. Was the main rason for staying with O2. Now i drop to silver and only get to upgrade a month early. Who ever came up with the new price structure needs to re-think. I don't think i will stay with O2 now, other networks offer far better deals!
I fell foul of this too.
18th September was my 'Gold Priority, 3 month early upgrade date'
Because of work I only managed to get to the O2 store this weekend, only to be told that I now have to wait another 2 months.
I've just worked out my 12 month average spend to £702.39, so I'm £17.61 short of the new Gold Reward.
Sadly, after 9 years custom it's annoyed me enough to buy out the remainder of my contract and jump ship, and take the rest of my immediate family, and our rather lousy home broadband with me.
on 01-10-2010 14:32
on 31-10-2010 21:18
Out of principle I'll be going else where when my contracts done.