Welcome to the O2 Community

Anonymous · ‎30-08-2013

I upgraded by chat a few months back and they price matched carphone warehouse for me. I just had to paste the links for them to verify cpw prices and tariffs. The chat service isn't always bad!

Owe2 · ‎10-05-2012

Cool, just deciding on S4 or HTC One, decisions, decions :-)

Anonymous · ‎01-09-2013

Get both !

I'd personally go for the HTC One.

I like that one aesthetically wise more.

Good luck with your choice.

Owe2 · ‎10-05-2012

Aesthetically the HTC One wins hands down, but its also a tad heavier too. S4 has a larger screen but the bit that interests me most is the speaker or to be more precise, hands free speaker.

I purchased my current HTC HD7 to use mostly hands free after reading a review suggesting it had twin front mounted speakers. Unfortunately these are grills only with the actual speaker around the back and very tinny to boot.

The only other thing that put me off the One was the 'blink feed' which according to one reviews is permanent.

Owe2 · ‎10-05-2012

I finally got around to upgrading my handset and wanted to update this topic.

The deal from CPW on a Note was very good and included a Tab 3 too. O2 could match the plan at a push but were unable to offer any freebies such as the Tab 3.

CPW offered a superb upgrade service with next day (free) delivery. Would highly recommend.

Incidentally, I used the chat service on 02 as they require a link to the plan offered.

Anonymous · ‎24-02-2014

@Owe2 wrote:
I finally got around to upgrading my handset and wanted to update this topic.
The deal from CPW on a Note was very good and included a Tab 3 too. O2 could match the plan at a push but were unable to offer any freebies such as the Tab 3.
CPW offered a superb upgrade service with next day (free) delivery. Would highly recommend.

Incidentally, I used the chat service on 02 as they require a link to the plan offered.

Thank you for updating.

It does seem the independents can sometimes offer better deals or sweeteners such as freebies.

Either way o2 get your business.

Anonymous · ‎01-04-2014

Any time I have tried to paste a link to Live Chat operators the response I've been given is "This is a link to a 3rd party website". It's like hitting my head off a brick wall! They offered me a £5 loyalty discount on a phone but when I said I'd think about it and went back on Live Chat the next day this was no longer available!

Going to try calling tomorrow, sick of the copy/paste replies I get online.