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Price matching service?
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on ‎28-08-2013 15:31
Price matching tarrif
Hello,
Does anyone know if 02 offer a price matching service?
The deal I am after is offered by Carphone warehouse http://www.carphonewarehouse.com/buy/HTC_ONE_U027_UGCON
Also, does anyone know what the 'cashback' deal is? I can find no info at all other than you get 150 cashback as an upgrade option.
Solved! Go to Solution.


Re: Price matching service?
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‎28-08-2013 15:34 - edited ‎28-08-2013 15:36
Hi,
All you can do is ring them to ask if they will on ;
Contract Customers.
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min
From abroad +44 844 809 0200 Free
Monday-Friday 08:00 - 21:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
Live Chat Services are fine for Low Level General Enquiries, not connected to Account Enquiries.
The link you have inserted may be removed as it leads to a competitors website.
Re: Price matching service?
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on ‎28-08-2013 15:40
If you're seeing that cashback offered in MyO2 you can upgrade from there.
I don't see it in the link you posted for CPW.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Re: Price matching service?
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on ‎28-08-2013 15:50
The CPW offer is part of their 02 upgrade service.
It looks quite painless but I would prefer to go through 02 direct if possible. I tried their chat service but after 10 minutes gave up waiting.
Will have another go today.
The cashback deal is also part of the upgrade found here https://www.o2.co.uk/upgrade/cashBack/
More curious than anything.
Cheers,

Re: Price matching service?
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‎28-08-2013 15:55 - edited ‎28-08-2013 15:56
Ring them on 202.
Re: Price matching service?
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on ‎28-08-2013 15:56
Just read this thread, doesn't look too good but will try 02.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Pricematch-Promised-but-can-t-do-it/td-p/204865

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‎28-08-2013 15:58 - edited ‎28-08-2013 15:59
Re: Price matching service?
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on ‎28-08-2013 16:00
Thanks, I'll post back once I have spoken with 02.

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on ‎28-08-2013 16:01
@Owe2 wrote:Thanks, I'll post back once I have spoken with 02.
Good luck.
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‎30-08-2013 09:14 - edited ‎30-08-2013 09:14
Hi when i upgraded to galaxy s4 on referesh,they where looking £49.99 up front payment and i told them,i can get it for free on the same tariff on t-mobile and they matched it.O2 upgrades team said if i you see a phone you want they will match the price.