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Price increase

MattAnorak
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Hi there.

I'm a little confused with the price on my latest bill.  I signed up with VirginMedia on VOLT, so it was £18/month for 100Gb (boosted from 50Gb).

I recognise that there was a price increase recently and I read that it should have been around 3.9%.  My maths isn't the best, but I make that £18.70 as the new price.  However, my bill for the flat rate is showing £20.10 - no additional costs incurred.  I make that 11.66% increase.  Is that right?

I also noticed that the prices on the VM website are still showing as £20/month.

What's happened here?

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MI5
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@MattAnorak 

Yes, 11.6% increase is correct.

https://www.o2.co.uk/prices#:~:text=Each%20year%2C%20your%20Airtime%20Plan,the%20general%20level%20o....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127445 Posts
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@MattAnorak 

Yes, 11.6% increase is correct.

https://www.o2.co.uk/prices#:~:text=Each%20year%2C%20your%20Airtime%20Plan,the%20general%20level%20o....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MattAnorak
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D'oh!  I missed that.  I saw the 3.9% but I missed the detail on the 7.8%.  So that makes sense.

 

Thanks.

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