There is a previous orders link in My O2 depending how old the device is.
What info are you looking for?
@Emma437 you need to contact customer service and report the issue.
They will pass it on to the fraud department.
Hey @Elinor let us know how you get on with this? 
Hi @Emma437, as mentioned above the best way to report any suspicious activity with your account is through customer service. Did you manage to get in touch with them about this? It was a bit unclear from your post what you meant but please do let us know if you managed to sort this out or need any additional help?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ iPhone 11 megathread! - Find out the latest info on the i Phone 11!
→ Priority gig tickets calendar - Check out the latest tickets available on Priority!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
Yes unfortunately we can't help you and you can only get the full details from fraud via customer service.
