There is a previous orders link in My O2 depending how old the device is.
What info are you looking for?
@Emma437 you need to contact customer service and report the issue.
They will pass it on to the fraud department.
Hey @Elinor let us know how you get on with this? 
Hi @Emma437, as mentioned above the best way to report any suspicious activity with your account is through customer service. Did you manage to get in touch with them about this? It was a bit unclear from your post what you meant but please do let us know if you managed to sort this out or need any additional help?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Yes unfortunately we can't help you and you can only get the full details from fraud via customer service.
