on 08-10-2021 16:11
Hello! I am student so get a student loan every 3 months (Roughly). Can I prepay my phone bill in advance by making a payment that equals my average bill for 3 months? That way I dont have to worry about it so much. For example, if I pay £130, would my next bills be taken from that? Thanks in advance
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on 08-10-2021 17:12
on 08-10-2021 17:12
@Elle6 I'm sure O2 would love to have your money in advance but you'll need to speak to customer service to make any arrangement.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
on 08-10-2021 17:12
on 08-10-2021 17:12
@Elle6 I'm sure O2 would love to have your money in advance but you'll need to speak to customer service to make any arrangement.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
on 08-10-2021 23:05
Yes, you can pay as much as you want upfront on to your airtime bill and it would be used to pay bills until it ran out, but you cannot overpay your device plan if you have one. That would still need to be paid monthly.