cancel
Showing results for 
Search instead for 
Did you mean: 

Prepaying my bill

Elle6
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello! I am student so get a student loan every 3 months (Roughly). Can I prepay my phone bill in advance by making a payment that equals my average bill for 3 months? That way I dont have to worry about it so much. For example, if I pay £130, would my next bills be taken from that? Thanks in advance wink

Message 1 of 3
362 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 84: Resplendent
  • 23038 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

@Elle6 I'm sure O2 would love to have your money in advance but you'll need to speak to customer service to make any arrangement.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 3
355 Views
2 REPLIES 2

Bambino
Level 84: Resplendent
  • 23038 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

@Elle6 I'm sure O2 would love to have your money in advance but you'll need to speak to customer service to make any arrangement.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
356 Views

MI5
Level 94: Supreme
  • 144096 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

@Elle6 

Yes, you can pay as much as you want upfront on to your airtime bill and it would be used to pay bills until it ran out, but you cannot overpay your device plan if you have one. That would still need to be paid monthly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
342 Views