Solved: Premium text

Sash · ‎06-12-2018

Received a text which has charged my account without My knowledge. How do I get this refunded and how do I stop future texts?

Bambino · ‎06-12-2018

@Sash Please read this: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Also: https://www.payforitsucks.co.uk

I DO NOT WORK FOR O2

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Bambino · ‎06-12-2018

@Sash Please read this: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Also: https://www.payforitsucks.co.uk

I DO NOT WORK FOR O2

MI5 · ‎06-12-2018

@Sash See help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎07-12-2018

Hi @Sash, and welcome to the forum I hope the information above helped you understand better how to get this sorted, but please do let us know if you'd like some more help!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Premium text

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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