Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Level 1: Joiner
Posts: 1
Registered: ‎24-07-2020

Premium text charges

I am getting texts from a number, which I have blocked, but still getting charged £1.25 each time they send a message. Any help and advice would be greatly appreciated.
Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Premium text charges


Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

and here www.payforitsucks.co.uk


Ask O2 to block all premium rate charges and all direct to bill charges Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)