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Premium text charges and multiple charges for one text ?

Vesper73
Level 1: Joiner
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Premium text charges and billing ? 

 

I have looked everywhere to find out the cost of premium texts there is a page but when you put in the number "81333" it just says what it is, no charges ?

 

Recently I got my bill.

I have multiple charges for sending one text at exactly the same time, I know I only sent one text at these times to a radio station but have multiple charges of 13p and this has happened on other days too according to my bill ? 

 

TIA

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

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madasaf1sh
Level 76: Forum Legend
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@Vesper73 


Definitely a charged for Text, but they are around 15p per text sent...  

 

You will need to take it up with the BBC if there system has registered it multiple times.. 

 

Put the number in here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges 

madasaf1sh_0-1703072805678.png

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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