Premium service charges

[Carrie1988]

I recently noticed that I am getting charged the last couple of months for premium services and I don't know why. I Haven't subscribed to anything and I'm constantly getting charged.

[Carrie1988 · Accepted solution]

I have also tried to contact a guru advisor but apparently the service isn't available to do this.

[O2Karl]

Hi Carrie

You can check what your being charged for using our checker by Clicking Here.

This will help you at least cancel any future charges. If are worried about the charges you can speak to our customer services on 202. 

I hope that helps.

[Bambino]

@Carrie1988 Please take a look here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And: https://payforitsucks.co.uk/
You also need to contact O2 and ask them to place the following bars on your account
Bar all Direct to bill debits
Bar Premium rate numbers

You should also ask for a "charge to mobile" bar