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Premium rate numbers

suki
Level 1: Joiner
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on ‎09-06-2020 22:44

on ‎09-06-2020 22:44

Can someone please help me with how I gain access to Pow Wow conference calling?  Whenever I dial the number (0844 4737373) there are beeps then I am disconnected.  I have contacted O2 twice about this and been assured that I have been given access to Premium rate numbers, but nothing has changed.  

 

Thank you.  

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bigdavie88
Level 9: Fired up
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on ‎09-06-2020 22:49

on ‎09-06-2020 22:49

0844 is not a premium number is a national geographical number and is chargeable.

Sounds like you may have a low spend cap or £0 spend cap which you will need to get o2 to adjust.
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Martin-O2
Former Staff
In response to bigdavie88
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on ‎15-06-2020 12:39

on ‎15-06-2020 12:39

Hey @suki did you speak to customer services about your situation and if so what was the result? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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