on 26-11-2023 12:45
Hi
I have 3 additional charges on this months bill marked as “Premium MSG” 2 of these are for £10 each and 1 for £0.15 and I don’t understand what there are for and also is there a way of avoiding these additional charges in the future?
Solved! Go to Solution.
on 26-11-2023 12:49
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
on 26-11-2023 12:49
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
on 26-11-2023 21:36
You can ask O2 to block these charges in future.
Some guides to look at:
Guide: Tips to avoid unexpected charges on your bill
and a useful website to recover your charges here Phone-paid Services Consumer Group – Support and Consumer Advice (psconsumers.org.uk)