Premium/Info services not listed on the checker

[Ake2]

On this page...

https://www.o2.co.uk/business/support/billing/premium-service-checker

..I enter the service numbers given on my bill but they are apparently "unknown" to O2!

The numbers are shown on my bill as :

 - 00089572777

 - 00089170007 (this one shown twice!)

I have tried both with and without the leading 0's as the page gives the instruction...

"Enter the 5 to 8 digit number..."

And yet the message returned is...

"We’re sorry but we don’t have any information on ...."

So, firstly it makes no sense to me that a number is listed on the bill with 11 digits and yet the page only accepts 5 to 8 digits.  This is even more confusing given that the spam reporting number (5277) is only 4 digits in length!

And, secondly, why are the numbers listed on my bill not recognised?

[Enlli]

0008 will be international freephone numbers. Free from landlines but not mobiles 

[MI5 · Accepted solution]

@Ake2 

I don't see any international freephone numbers. 

They would be in the format of 00800.

If you Google 089 as an area code it comes back to Munich.

There is also a listing for a company here https://www.opendi.be/maaseik/283658.html for 089572777 

I think the best thing for you is to contact O2 to see what they claim them to be.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.