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Pre-Order Deposit

Nagasaki
Level 1: Joiner
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I have O2 switch UP and wanted to be able to get the free Galaxy watch so I went into store and they had be pay a £50 "reservation fee".

 

Will I get this back at all and how?

 

Thanks

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MI5
Level 94: Supreme
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@Nagasaki 

It's taken off the device plan cost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Nagasaki 

It's taken off the device plan cost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Emz89
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I'm on switch up too. Was expecting to pay £50 but just had to pay the £30 up front 

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