Potential scam looking for account details

[Greg27]

got a text from 07342877419 saying unable to process latest bill - to avoid fees need to update payment details via

<Link Removed>

checked o2 account and bank, last payment went through OK, no notifications on my o2 account 

I assume this is a scam, but can't use my o2 chat to flag to o2

got the same message from 07385 566373 on my work mobile  - so watch out

[Bambino]

@Greg27 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[Greg27]

Many thanks, Ultra-cool 

was looking where to report this - so someone could take action, thanks for the 7736 no. was going around in circles trying to find out how to flag this to o2 - just hope they can track these parasites down

Cheers

Greg27 

[Bambino]

@Greg27 They won't. The scammers just change the numbers, but you need to report it anyway.