Solved: Re: Possible Phishing Attempt

Chukkaoff · ‎26-06-2020

Hi All,

Today I received what I think may have been a Phishing attempt:

“ O2: Payment for your latest bill could not be processed by your bank. Please update your payment information via: [mod edit: removed to ensure safety]

My payment isn’t due until July. Nothing has changed regarding my payment details. Also the link looks a bit weird in its configuration.

Any know anything about similar, potential, Phishing attempts. Or know any way of getting in touch with O2. Any cannot find a link to chat help or a phone number.

Many thanks.

Chukkaoff · ‎28-06-2020

Thank you all. Gratefully received advice.

View solution in original post

O2Sophie · ‎26-06-2020

Hi, Chukkoff,

This link should help you.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice?osr=phishing

gmarkj · ‎26-06-2020

Forward the message to 7726 as well

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎26-06-2020

@Chukkaoff

It's a well known scam.
Ignore it and block the number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Chukkaoff · ‎28-06-2020

Thank you all. Gratefully received advice.

O2Sophie · ‎28-06-2020

Glad to be of help.

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