Positive Feedback Debbie at 02

Anonymous · ‎13-12-2017

Just want to give some positive Feedback for Debbie at 02.
After speaking to someone who was very unhelpful and abrupt, I was passed on to Debbie, to cut a long story short, there was a mix up with my upgrade (on my part)
After the first bloke getting my back up, I ended up being quite rude to her, but she was very patient and understanding and managed to sort out my dilemma.
Thank you Debbie, and I am sorry if I was rude to you!

jonsie · ‎13-12-2017

That's good to hear and @Marjo or @Martin-O2 will send you a private message for more information so your feedback can be passed on to the right people 😀

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-12-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff · ‎13-12-2017

This is excellent news. ...Always good to hear there are advisors who do their job well...

Veritas Numquam Perit

Martin-O2 · ‎14-12-2017

Appreciate the tag @jonsie

@Anonymous Thanks so much for taking the time to feedback about your positive experience with customer services. I've sent you a private message to get a few details so we can pass this on. Just get back to me when you have a minute.

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Positive Feedback Debbie at 02

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