Solved: Re: Porting

SKidson · ‎22-04-2020

I requested my old number to be ported over to O2 on the 21st March, i am STILL waiting for the port to happen and now my PAC Code from my old provider has expired! what do i do now?

jonsie · ‎22-04-2020

Contact your previous provider to see if the PAC has been used. If they issue you another then you need to start the process again.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Cleoriff · ‎22-04-2020

@SKidson

Porting is taking ages with every network during the current crisis.

You need to request again.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Veritas Numquam Perit

SKidson · ‎22-04-2020

Thanks Cleoriff,

I have tried 6 times so far, im assuming i cant try again now my PAC code has expired?

Many thanks

MI5 · ‎22-04-2020

@SKidson

You'll need a new PAC now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-04-2020

Contact your previous provider to see if the PAC has been used. If they issue you another then you need to start the process again.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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