Porting to O2, how long ?

[RedStev]

I sent my PAC to O2 on Friday, but my Virgin SIM has not yet disconnected. I am getting landline calls to O2 sim (on ported number) but mobile calls and texts still go to Virgin SIM. Will this Virgin SIM auto disconnect as I'm having to keep swapping them over. Thought it was done in 1 working day, but it is now Weds and causing issues

[Cleoriff]

@RedStev 

I'll tag one of our account advisors to see if they can help you. @O2Ryan re you able to assist here please?

[Enlli]

Going by posts there seems to be some issues with porting.

Even if you missed the cut off on Friday I would have expected the port to happen Tuesday

Suggest you message O2

Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[RedStev]

I got confirmation by text from O2 on Friday that port date would be Mon 24th. It seems to have ported partially but I need the old SIM to deactivate so as not to miss any calls

[Enlli]

Best contact O2 by those links or 202 from O2 SIM 

I'm afraid as this is a customer forum we have no access to O2 accounts 

[O2Ryan]

Thanks for the tag, Ill send a private message to @RedStev and look in to this for them.