Solved: Porting number

Streekie · ‎03-10-2022

I have activated my new sim on Friday, but number not ported across from EE and now have 2 phone contracts live.

What should I do?

Enlli · ‎03-10-2022

In that case you need to contact O2 as we are all customers on here

0344 809 0202 from none O2 phone or 202 from O2

You can message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎03-10-2022

What time did you give your PAC code to O2? After 5pm on Friday would mean that it will not be dealt with till Monday and the transfer take place Tuesday.

Transfers are not actioned by the networks over weekends

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Streekie · ‎03-10-2022

Gave PAC code when ordering sim card on Monday 26th September.

Enlli · ‎03-10-2022

@Streekie

In that case you need to contact O2 as we are all customers on here

0344 809 0202 from none O2 phone or 202 from O2

You can message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

gmarkj · ‎03-10-2022

Try completing the form in the guide Guide: Migration & porting into O2 @Streekie

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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