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Porting number between numbers on same account

jrhop123
Level 1: Joiner
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Registered:

I currently have a month by month sim only contract, I want to upgrade but the best deals are for new contracts and I want to stick with o2. Carphonewarehouse said I can take out a new contract and then switch my existing number to the new contract and then close the month by month. Is this true? I was a bit sceptical and don't want the hassle of having to return the new phone/contract.

 

Thanks in advance.

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MI5
Level 94: Supreme
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Registered:
Yes you can. No problem at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:
Yes you can. No problem at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Hi, did this work? I am in similar position where I have seen great o2 deal on carphone warehouse but not available as upgrade. After speaking to cpw several times, i keep getting told yes or no that i will be able to transfer my number across. don't want to buy the new phone and not able to do it!

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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:
Yes you can.
But you need to do it before cancelling your current contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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