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Porting mobile number from virgin media bundle

Snowmen
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Hi,

I have just recontracted with virgin media and have gone from the ultimate oomph bundle (that includes a virgin mobile sim) to a new contract that includes an unlimited O2 sim.

What is the best way to port my old virgin number across? They mentioned something about a sim swop to do this but I thought that was O2 to O2?

They did give me a pac code and i have tried the new O2 sim in my phone to send a text and it is working.

I have looked online and have found a switch your number to O2 online form but it talks about my last bill date and amount which obviously I have not had yet.

Any help would be appreciated.

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MI5
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@Snowmen 

Guide here Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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Registered:

@Snowmen 

Guide here Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Snowmen
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That first guide is excellent and easy to read.

Thanks!

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MI5
Level 94: Supreme
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Welcome :slight_smile:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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