Porting issues. Can't receive texts or connect to iMessage.

[IvanaE]

I just joined o2 last week and have had issues ever since my number was ported. Everything works apart from the fact that I can’t receive texts. I’ve tried in another phone, I’ve just resetting my network settings, I’ve tried replacing the sim and nothing works. No one at o2 has been able to help me and I’m hoping someone here will before I give up and change networks already. 

[MI5]

@IvanaE 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202.

[IvanaE]

I’ve spoken to 5 different employees who have all read off the same script and nothing has worked. I don’t know what else to do other than cancel.

[MI5]

How to cancel here Guide: Cancelling Your Contract