on 08-01-2021 20:38
08-01-2021 21:10 - edited 08-01-2021 21:12
08-01-2021 21:10 - edited 08-01-2021 21:12
@Rachael3 wrote:
Hi I have just switched from ee but I think only have my number has ported over as I can only receive and send texts and calls to certain people. And I settings it says my phone number is unknown. Is there anyway I can get this fixed?
Thanks Rachael
Have you rebooted the phone(turned it on or off)
If it's still not working I'll ask one of our account advisors to help tomorrow.
@O2Georginaare you able to help @Rachael3 ?
Edited to add (after just realising the day), ports don't happen over the weekend. You may well have to wait until Monday.
Veritas Numquam Perit
on 08-01-2021 21:12
on 08-01-2021 21:14
on 08-01-2021 21:19
on 08-01-2021 21:19
on 09-01-2021 07:58
on 09-01-2021 07:58
on 09-01-2021 09:06
on 09-01-2021 09:06
Thanks @O2Georgina
Veritas Numquam Perit