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matt1234
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Hello everyone, I have just purchased an upgrade via buymobiles.net. I am staying with O2, however I want to port my existing O2 number to my new SIM and contract.  I have found information about PAC codes however this all seems to relate to leaving another network, I'm staying the same just want to keep my number on a new sim, please tell me this is possible?

 

Thanks

 

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Cleoriff
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@matt1234 

If you are UPGRADING, the new contract will take the place of your old one.

Hope that helps.

Veritas Numquam Perit

Girl in a jacket

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MI5
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@matt1234 

You just need to ask O2 to migrate your number.

No PAC required.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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matt1234
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Thank you @MI5 the thought of having a new number was terrifying!

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MI5
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@matt1234 

Just for clarity.....

You used the term "upgrade" so if it really was an upgrade to your existing contract, your number will automatically transfer across. But, if it is a new contract resulting in you now having two contracts, you need to migrate as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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matt1234
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Thanks @MI5 i went through the upgrade section on Buymobiles.net (AO), i had to put the number in i wanted to transfer, so hopefully it will update automatically

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matt1234
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Lastly will my old contact cancel automatically when i get the new one?

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Cleoriff
Level 94: Supreme
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Registered:

@matt1234 

If you are UPGRADING, the new contract will take the place of your old one.

Hope that helps.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@matt1234 

Your old contract naturally becomes the new one with an upgrade, so nothing for you to do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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