Hi, I just tried to port my old number from giffgaff to O2 both at pay monthly. When I filled in the form for the first time, BluePrism sent me a email said information I provided for security check is incorrect. I thought this because I wrote the password wrong, so I submitted it again. I didn't get email this time, so I guess it's correct this time. Today is my transferring day. My old sim don't have service anymore (as it's supposed to be), but my new sim is still in service (still the new number). I was wondering if someone can tell me what should I do? I'll really appreciate your help!
Solved! Go to Solution.