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Poor signal refund

Ian-fishwick
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi, had a very poor signal last week, my father in law had just passed away and I was responsible for organising the doctors , funeral etc and I was sick of getting told they they were ringing me but going straight to voicemail, I ended up having to use my sons tesco mobile with no issues at all,

i think i should receive a refund on my account,

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Enlli
Level 21: Regular
  • 193 Posts
  • 2 Topics
  • 66 Solutions
Registered:

Well we are all customers here so you will have to contact O2 direct as there is no access to accounts from here.

Poor signal happens for a number of reasons and usually does not result in compensation.

More to the question is why Tesco Mobile running on O2 worked and your O2 phone didn't 

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Enlli
Level 21: Regular
  • 193 Posts
  • 2 Topics
  • 66 Solutions
Registered:

Well we are all customers here so you will have to contact O2 direct as there is no access to accounts from here.

Poor signal happens for a number of reasons and usually does not result in compensation.

More to the question is why Tesco Mobile running on O2 worked and your O2 phone didn't 

Message 2 of 2
153 Views