Poor service

[Georgina62]

My iphone is not working,  I have ordered a contract deal and I have not heard from anyone since (24 hours have passed).  I know this is not linked to my credit as I have a good rating.  I called on a friends phone,  the person I spoke with sounded like she was enjoying herself at a party,  I am not against parties,  I am just against being ignored.  I called back the following day,  the person I was talking to hung up.  I cannot call during the day as I do not have a phone,  I am feeling pretty frustrated,  could someone make contact with me about this process.   If it regulary breaks down,  please comment so I can take my custom elsewhere.

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Bambino]

@Georgina62 This is a customer community. No one will contact you. If you don't have a phone you can use Skype to call the 0800 numbers provided above for free: Guide: A Guide to Skype 

[Georgina62]

Thank you thats very helpful.