Poor reception in high rise building
![](/skins/images/7DB83994C2885194C61EE595F13D927B/responsive_peak/images/icon_anonymous_message.png)
on 01-10-2012 13:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 13:13
Hi All,
I live in flat on the 9th floor in London Zone 2 area. I was thinking 02 should be having very good reception in the area. I checked the 02 network coverage checker and it says my postcode should be having great indoor and outdoor coverage both for 2G and 3G, but unfortunately I have very poor indoor reception. I need to go out to the balcony to make calls which is a bit frustrating.
I tried my 02 sim in couple of different phones but its the same story. Even tried a sim swap recently, but no luck.
Any ideas what could be the problem?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 13:23
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 13:26
Welcome to the Forum.
Could be a number of things.
The masts and area coverage is based at ground level, so with youu living on the 9th floor may be the issue.
Also it depends on where your local mast is, Flats are generally notirous for not being brilliant regarding mobile signals im affraid. The Construction Im affraid doesnt help.
When i was in London I was on the London Eye. I picked up a 3G signal fine at the bottom and so far up, At the top i only got the 2g network, coming back down i gained 3G again.
http://www.sitefinder.ofcom.org.uk/ which is a goverment site and place your post code. this will show you are your local masts, the height of them and you may be able to get a better idea of the coverage.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.
- 16454 Posts
- 312 Topics
- 1316 Solutions
on 01-10-2012 13:27
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 13:27
Also depends on mast location as they are normally pointed towards the ground not up in the air the coverage checker is most likley predicting ground level coverage for your postcode.
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- 3426 Posts
- 168 Topics
- 53 Solutions
on 01-10-2012 13:50
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 13:50
I'm about 1 mile from my nearest mast yet the signal isn't great when home. Probably because of all the terrain where I live.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 14:33
Thank you all for you reply.
Any solutions anyone can suggest? Are there any devices whcih i can use to boost signal?
- 96096 Posts
- 612 Topics
- 7176 Solutions
on 01-10-2012 14:41
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-10-2012 14:41
O2 do a boost box but as yet they are only available to business customers at £150.
Hopefully they will be released to the masses at a more reasonable sum.
![](/skins/images/7DB83994C2885194C61EE595F13D927B/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/7DB83994C2885194C61EE595F13D927B/responsive_peak/images/icon_anonymous_message.png)