Solved: Please enter a valid O2 MBB Number.

Anonymous · ‎02-04-2015

I just got a O2 tablet sim, but when i try and activate it at mbb.o2.co.uk i get the message "Please enter a valid O2 MBB Number". does anyone know why it says this?

MI5 · ‎02-04-2015

Yeah, I had the same problem.
The sim I was sent was deactivated so I went on live chat to get them to send me another one which worked.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-04-2015

Yeah, I had the same problem.
The sim I was sent was deactivated so I went on live chat to get them to send me another one which worked.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎02-04-2015

I had a small moan about it here http://community.o2.co.uk/t5/Off-topic/Data-Sims/m-p/863028#M51175

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-04-2015

Seems to be a common occurrence then @MI5 ...thought yours was a one off error

Veritas Numquam Perit

MI5 · ‎02-04-2015

I wouldn't be so lucky as to get the only one - I bet there are thousands of them waiting to be sent out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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