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Please enter a valid O2 MBB Number.

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Anonymous
Not applicable

on ‎02-04-2015 16:37

on ‎02-04-2015 16:37

I just got  a O2 tablet sim, but when i try and activate it at  mbb.o2.co.uk i get the message "Please enter a valid O2 MBB Number". does anyone know why it says this?

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MI5
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on ‎02-04-2015 17:14

on ‎02-04-2015 17:14

Yeah, I had the same problem.
The sim I was sent was deactivated so I went on live chat to get them to send me another one which worked.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎02-04-2015 17:14

on ‎02-04-2015 17:14

Yeah, I had the same problem.
The sim I was sent was deactivated so I went on live chat to get them to send me another one which worked.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎02-04-2015 17:40

on ‎02-04-2015 17:40

I had a small moan about it here http://community.o2.co.uk/t5/Off-topic/Data-Sims/m-p/863028#M51175
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎02-04-2015 18:35

on ‎02-04-2015 18:35

Seems to be a common occurrence then @MI5 ...thought yours was a one off error Smiley Frustrated

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MI5
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on ‎02-04-2015 18:50

on ‎02-04-2015 18:50

I wouldn't be so lucky as to get the only one - I bet there are thousands of them waiting to be sent out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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