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Anonymous
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Re: Please answer asap pay off but not upgrade

Yeh i thought its not right...but even though i got my new phone from online carphonewearhouse site ...i can take it into a store??
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Posts: 98,880
Topics: 546
Solutions: 12,457
Registered: ‎04-04-2012

Re: Please answer asap pay off but not upgrade

Their help suggests you can do either in store or by post.
http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view()=c{bb98d500-ce04-11de-e56d-000000000...}
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Please answer asap pay off but not upgrade

Oh thank you so much looks like I'll be back here tomorrow evening to update you aga then
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Posts: 98,880
Topics: 546
Solutions: 12,457
Registered: ‎04-04-2012

Re: Please answer asap pay off but not upgrade

Hopefully the last update on this story Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Please answer asap pay off but not upgrade

Hi again guys& gals .... Well popped into local C.W.H store explained to them my problem ...as he tested phone it only played up a few times but obviously enough coz I now have my forever phone till the next one I love comes out lol ... I'd like to thank you all so much for the advice such fast help when I needed it... eternally grateful 😘
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Posts: 98,880
Topics: 546
Solutions: 12,457
Registered: ‎04-04-2012

Re: Please answer asap pay off but not upgrade

Great result Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 79,799
Topics: 570
Solutions: 3,796
Registered: ‎04-01-2009

Re: Please answer asap pay off but not upgrade

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Community Manager
Posts: 6,627
Registered: ‎23-07-2014

Re: Please answer asap pay off but not upgrade


@Anonymous wrote:
Hi again guys& gals .... Well popped into local C.W.H store explained to them my problem ...as he tested phone it only played up a few times but obviously enough coz I now have my forever phone till the next one I love comes out lol ... I'd like to thank you all so much for the advice such fast help when I needed it... eternally grateful 😘

Awesome to hear this @Anonymous, thanks for updating us on how it went. Enjoy your new phone. Which one did you get? grin

 

Thank you @MI5 for your help! smiling sun

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Anonymous
Posts: 0

Re: Please answer asap pay off but not upgrade

Samsung S8 plus a lovely phone 😁
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Posts: 79,799
Topics: 570
Solutions: 3,796
Registered: ‎04-01-2009

Re: Please answer asap pay off but not upgrade