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Placed order yesterday

Luis1985
Level 1: Joiner
  • 1 Posts
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Hi,

Placed my order yesterday and paid deposit, but at the end got email saying:

 

"We need to take a look at your application. Hold tight and we'll get back to you within 24 hours."

 

24 hours already has passed and no update at all and it's impossible to get through to someone to speak. 

 

o2 app seems to be having a glitch or something as it's useless...

 

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MI5
Level 94: Supreme
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@Luis1985 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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