cancel
Showing results for 
Search instead for 
Did you mean: 

Placed order yesterday

Luis1985
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

Placed my order yesterday and paid deposit, but at the end got email saying:

 

"We need to take a look at your application. Hold tight and we'll get back to you within 24 hours."

 

24 hours already has passed and no update at all and it's impossible to get through to someone to speak. 

 

o2 app seems to be having a glitch or something as it's useless...

 

Message 1 of 2
468 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151721 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Luis1985 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
455 Views