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Pixel 6 Pro delay means ineligible to claim headphones

DarthGarth
Level 1: Joiner
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I've eventually managed to find out that the Pixel 6 Pro is out of stock (order placed 25/10) and it will be more than 6 weeks until I get the device.

To claim the Bose headphones I need to submit the application less than 45 days from the order date AND with the IMEI number of the new device. Obviously can't supply that as O2 aren't giving me the device in time.

So O2, how do you intend to supply customers like me the headphones we were promised when we signed our agreement?

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madasaf1sh
Level 61: Brainiac
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@DarthGarth 


Speak to Google they have messed up the delivery dates to all networks, through their incompetence, and the offer was offered by them and not by o2.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4435 Posts
  • 29 Topics
  • 1240 Solutions
Registered:

@DarthGarth 


Speak to Google they have messed up the delivery dates to all networks, through their incompetence, and the offer was offered by them and not by o2.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
226 Views