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Picture (mms) that do not come out of allownace

Anonymous
Not applicable

I'm not sure if anyone else has been quite surprised by this, I have checked my bill today to find 29p was charged to my account. I had a look in more detail and it says I have been charged for sending a pic (MMS) message. I did speak with someone from O2 and they said that my unlimited txt allowance does not cover me sending MMS messages. It's not a problem because I usually use my Whatsapp. But does seem a cheek that O2 would charge me. I think big companies like O2 need to look at small things like this.

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jonsie
Level 94: Supreme
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MMS are no longer included in allowances and are charged at 35p per message (29p+VAT).

 

You can check in My O2 for charges outside your allowance.

 

As you say, Whatsapp and email are the preferred way to send photos these days.

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jonsie
Level 94: Supreme
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Registered:

MMS are no longer included in allowances and are charged at 35p per message (29p+VAT).

 

You can check in My O2 for charges outside your allowance.

 

As you say, Whatsapp and email are the preferred way to send photos these days.

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perksie
Level 69: Guiding Light
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MMS haven't been included in your text allowance for a good while now, and are charged at £0.35 each.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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jonsie
Level 94: Supreme
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