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Phoning 02 and getting cut off!

LucyLockett
Level 1: Joiner
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on ‎08-04-2024 12:36

on ‎08-04-2024 12:36

Can anyone help me getting any joy with speaking to someone at 02? When youve been on hold and speak to someone, then getting transferred to another department, and getting cut off! I have already complained about this, and the complaints department can't even be bothered to call me back!

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MI5
Level 94: Supreme
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on ‎08-04-2024 12:58

on ‎08-04-2024 12:58

@LucyLockett 

All forms of contact here Guide: How to find help & contact O2 

If calling, try at 8.00am as soon as the lines open.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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