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Phone

Leejay
Level 1: Joiner
  • 1 Posts
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Hello I ordered a phone the other day and it’s been despatched and saying I can track it but Its saying that the tracking number is wrong so please could you help me solve this 

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TallTrees
Level 45: Knowing
  • 8630 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hello @Leejay 

Welcome to the O2 Community Forum.

The O2 Community do not have access to accounts or tracking information.

To get the answer you will need to contact O2 Customer Services 

Guide: How to find help & contact O2 

Guide: Coronavirus Community Help and Support 

The best time to call them is early in the morning 08.00am

good luck and best wishes, hope you get your new phone soon.



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8630 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hello @Leejay 

Welcome to the O2 Community Forum.

The O2 Community do not have access to accounts or tracking information.

To get the answer you will need to contact O2 Customer Services 

Guide: How to find help & contact O2 

Guide: Coronavirus Community Help and Support 

The best time to call them is early in the morning 08.00am

good luck and best wishes, hope you get your new phone soon.



HAPPINESS IS BEE SHAPED

Message 2 of 2
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