on 11-10-2021 16:53
Hello I ordered a phone the other day and it’s been despatched and saying I can track it but Its saying that the tracking number is wrong so please could you help me solve this
Solved! Go to Solution.
on 11-10-2021 16:57
on 11-10-2021 16:57
Hello @Leejay
Welcome to the O2 Community Forum.
The O2 Community do not have access to accounts or tracking information.
To get the answer you will need to contact O2 Customer Services
Guide: How to find help & contact O2
Guide: Coronavirus Community Help and Support
The best time to call them is early in the morning 08.00am
good luck and best wishes, hope you get your new phone soon.
on 11-10-2021 16:57
on 11-10-2021 16:57
Hello @Leejay
Welcome to the O2 Community Forum.
The O2 Community do not have access to accounts or tracking information.
To get the answer you will need to contact O2 Customer Services
Guide: How to find help & contact O2
Guide: Coronavirus Community Help and Support
The best time to call them is early in the morning 08.00am
good luck and best wishes, hope you get your new phone soon.