Solved: Re: Phone

Anonymous · ‎27-12-2016

Hello I've ordered an iPhone 6 pay monthly and I've got the email and stuff to let me know but when I sign in it doesn't tell me I've got it in my O2 and not sure why could someone help please?

Cleoriff · ‎27-12-2016

Hi @Anonymous It means the phone hasn't been dispatched yet. You will get an email once that happens. If you want to chase it up...and make sure the phone is actually in stock, you need to contact customer services http://www.o2.co.uk/contactus

How to track your order info here http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order#qs

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎27-12-2016

Hi @Anonymous It means the phone hasn't been dispatched yet. You will get an email once that happens. If you want to chase it up...and make sure the phone is actually in stock, you need to contact customer services http://www.o2.co.uk/contactus

How to track your order info here http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order#qs

Veritas Numquam Perit

MI5 · ‎27-12-2016

You may have to be patient as stock levels of all phones will he low immediately after Christmas.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎27-12-2016

iPhone 6 stock will be very low or non existent as they have stopped selling this particular device

O2

Phone

So then, this courier arrived

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