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Phone upgrade

Nadeem1974
Level 1: Joiner
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Hi. I’ve just upgraded my phone and everything seems to be working apart from the call/text facility - can you tell me if there is a problem please? I’ve upgraded from an iPhone 11 to an iPhone 14. 

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MI5
Level 94: Supreme
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@Nadeem1974 

You can use your old sim or do a sim swap to activate the new one if required Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151820 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Nadeem1974 

You can use your old sim or do a sim swap to activate the new one if required Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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