Re: Phone upgrade

Lucy12 · ‎13-05-2020

Hi,

I'd like to upgrade my phone and also add unlimited data, when I look on the site without signing in I can see access to a tariff for the Iphone 11 with unlimited data for £52 per month. But when I log into my o2 that tariff doesn't appear as an option for me. I am considering leaving o2 after nearly 17 years as they never seem to look after their loyal customers.

MI5 · ‎13-05-2020

@Lucy12

You need to look at upgrade options, not tariff changes.

If still stuck, call 202 as upgrades are working normally.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)