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Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Phone unlocking

Just a shame you were another customer let down by customer services.
Glad it's sorted for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 2: Apprentice
Posts: 7
Registered: ‎16-08-2018

Re: Phone unlocking

@Cleoriff @M15 yes it’s a shame and I really wish I’d of thought about posting this to the community forum before. As it was sorted immediately, after days of frustration trying to contact customer services. What a relief it’s sorted
Posts: 84,487
Topics: 580
Solutions: 4,306
Registered: ‎04-01-2009

Re: Phone unlocking

Level 1: Joiner
Posts: 2
Registered: ‎22-08-2018

Re: Phone unlocking

Hi there , I seem to be having a similar issue been waiting since last Friday for an unlock email and also requested another this week could you help please ?
Posts: 116,686
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Phone unlocking


@Pow64 wrote:
Hi there , I seem to be having a similar issue been waiting since last Friday for an unlock email and also requested another this week could you help please ?

@EmilieT and another one.............

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Phone unlocking

Hi @Pow64, and welcome to the forum! I've sent you a Private Message to get some more info - once you reply, we'll get someone to look into this for you slight smile

 

@MI5 Thanks for the mention sunflower

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Level 1: Joiner
Posts: 2
Registered: ‎22-08-2018

Re: Phone unlocking

Within about 15 mins of a pm from @EmilieT I got a phone call and everything was sorted , 2 phones unlocked , fantastic service 👏👏
Posts: 100,582
Topics: 767
Registered: ‎14-01-2013

Re: Phone unlocking

Excellent news @Pow64 and well done @EmilieT Smiley Wink

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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Phone unlocking

Fantastic Thanks for updating us @Pow64, good to hear we were able to help and it's all sorted now smiling

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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